Shipping & Delivery
Here you can find the average delivery time for all our packages:
Once an order is placed, we need 1 to 3 business days to process it. During the week, it typically takes one business day, but if you order on a Friday evening or over the weekend, it may take a little longer.
After your order has been processed, it will be shipped, and the delivery usually takes an average of 8 to 12 business days. We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or further concerns, please don't hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at Nelly Nolan is designed to be as straightforward as possible. First, you need to go to the product page and add the desired item to your cart by clicking the green "Add to Cart" button. It's important to select the correct variants. Once everything is in order, click the "Checkout" button.
On the information page, you'll need to enter the correct address details. Ensure that all information is accurate. Once the details are entered correctly, you can click the "Continue to Shipping" button.
On the "Shipping" page, you have the opportunity to review the entered address details. It will also be noted that every shipment is shipped completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can now proceed by clicking the "Continue to Payment" button.
When it comes to payment options, you have several methods to choose from. At nellynolan.com, all payment options are SSL-encrypted, ensuring that you can always rely on a secure payment environment.
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Once you've selected the appropriate payment method, click the "Complete Order" button, and you will be directed to your chosen payment method. Follow the instructions on that page to complete your order. If you encounter any issues with your order, you can contact us at any time.
Shipping Costs
We cover the shipping costs for every order. All our products are delivered 100% free to your home. There is also no minimum order quantity.
Shipping Your Order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That’s why we ensure that your order is processed and shipped as quickly as possible.
To ensure we can charge fair prices for our products, we have decided to collect packages in bulk and ship them all at once as soon as we reach our minimum quantity. We appreciate your understanding and willingness to help us create a better and healthier world.
The products are delivered to the customer in accordance with Incoterms on a "Delivered Duty Unpaid" (DDU) basis. "Delivered Duty Unpaid" means that the customer pays all import duties, taxes, or levies once the delivery of the products arrives. Risk and ownership of the products and transport are only transferred to the customer upon delivery of the products to the delivery address.
Shop with confidence at Nelly Nolan, knowing that your extraordinary finds will be delivered carefully and efficiently to your doorstep.